Messaging Terms

Last updated 17 August 2026

What this covers

These terms apply to text messages sent through Lineup, a booking service for barbershops operated by M J Ramos Inc. They sit alongside our Privacy Policy, which describes what we hold and why.

Text messaging is not enabled today. No shop can send a message through Lineup at present. What follows describes the program as it will run when a shop turns it on, and applies from the moment it does.

The program

Messages are about your own appointment at the shop you booked with: a confirmation when you book, a reminder before the appointment, and a notice if the shop changes or cancels it. That is the whole program. We do not send marketing, offers, or promotions, and we do not send messages on behalf of anyone but the shop you booked with.

Consent

You will be asked to opt in before any message is sent to you. Consent is not a condition of booking — you can decline and still book, and you will still receive confirmations by email if you gave an email address.

Frequency

Frequency depends on how often you book. A single appointment usually produces two messages: one confirmation and one reminder.

Cost

We do not charge you for messages. Message and data rates may apply, depending on your carrier and your plan.

Stopping messages

Reply STOP to any message to stop receiving them. You will receive one confirmation that you have been unsubscribed, and nothing after that. Stopping messages does not cancel your appointment — contact the shop directly for that.

Reply HELP to any message for help, or write to the address below.

Delivery

Messages depend on your carrier's network. Delivery is not guaranteed, and carriers are not liable for delayed or undelivered messages.

Changes to these terms

If these terms change, the date at the top changes with them.

Contact

Write to privacy@setlineup.com.

M J Ramos Inc.